1. Why we don’t accept general returns
Once a research compound has left our facility, we cannot guarantee its temperature history, handling, or storage conditions. Returning compounds to inventory would compromise the chain of custody we provide via per-batch COAs and put other researchers at risk of receiving product of unknown quality. For this reason every sale is final once shipped.
2. Order changes & cancellations (before shipping)
You can cancel or modify your order any time before it has been packed and labeled usually within 1–2 hours of placing the order during business hours.
Contact us immediately at support@corvanta.com or 1-800-CORVANTA.
Once a tracking number is generated, the order can no longer be canceled
